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FAQ's

Find answers to your questions before joining a tour so that you can find out exactly what you want to know. If you have more question please feel free to reach us via contact form.

We accept the following payment methods:

  1. Credit Card (CC)

    • We accept all major credit cards, including Visa, MasterCard, American Express, and Discover.

  2. Bank Transfer

    • You can transfer funds directly from your bank account to ours. Please contact our customer service team for the necessary bank details and instructions. contact@tripvizta.com

If you have any questions about these payment methods or need assistance, please don’t hesitate to contact our support team.

The best time to visit Sri Lanka is during the dry seasons, which are from December to March for the west and south coasts and from May to September for the east coast.

Yes, European and Scandinavian travelers need a visa to enter Sri Lanka. You can apply for an Electronic Travel Authorization (ETA) online

Key attractions include the ancient cities of Anuradhapura and Polonnaruwa, the rock fortress of Sigiriya, the beaches of Mirissa and Unawatuna, and the hill country of Kandy and Ella.

Yes, Sri Lanka is generally considered safe for tourists. However, it is always advisable to stay informed about local news and follow travel advisories.

The currency used in Sri Lanka is the Sri Lankan Rupee (LKR).

Can I use credit cards in Sri Lanka?

  • Credit cards are widely accepted in major cities and tourist areas. However, it’s advisable to carry some cash, especially when traveling to remote areas.

Sinhala and Tamil are the official languages. English is widely spoken, especially in tourist areas and by people in the hospitality industry.

It is recommended to check with your doctor for any necessary vaccinations. Common recommendations include Hepatitis A, Typhoid, and routine vaccines.

    • Sri Lankan cuisine is known for its flavorful spices, fresh seafood, and a variety of curries. Popular dishes include rice and curry, hoppers, kottu roti, and sambol.

Tipping is appreciated but not obligatory. A 10% tip is generally acceptable in restaurants and for services.

Sri Lanka operates on Sri Lanka Standard Time (SLST), which is UTC +5:30.

Common modes of transportation include buses, trains, taxis, and tuk-tuks. Renting a car with a driver is also a popular option.

    • Dress modestly when visiting religious sites, remove shoes and hats before entering temples, and show respect to Buddhist monks and statues.

  • What kind of accommodation options are available in Sri Lanka?

    • Sri Lanka offers a wide range of accommodations, from luxury hotels and resorts to budget guesthouses and homestays.

  • Is Wi-Fi available in Sri Lanka?

    • Wi-Fi is widely available in hotels, cafes, and restaurants in major cities and tourist areas.

  • What should I pack for a trip to Sri Lanka?

    • Pack lightweight, breathable clothing, sunscreen, insect repellent, comfortable shoes, and a hat. Don’t forget swimwear for beach visits.

  • Can I drink tap water in Sri Lanka?

    • It is not advisable to drink tap water in Sri Lanka. Stick to bottled water, which is widely available.

  • What electrical plugs are used in Sri Lanka?

    • Sri Lanka uses Type D, M, and G plugs. The standard voltage is 230V.

  • Are there any health precautions I should take?

    • Use insect repellent to protect against mosquito bites, and avoid street food if you have a sensitive stomach. Carry any necessary medications.

  • What is the emergency number in Sri Lanka?

    • The general emergency number in Sri Lanka is 119. For medical emergencies, you can also dial 110.

Tourist Police

2. Sri Lanka Tourism Development Authority

3. Bandaranaike International Airport (Colombo)

4. Embassy of Sweden in Sri Lanka

5. Embassy of Norway in Sri Lanka

6. Embassy of Germany in Sri Lanka

7. European Union Delegation to Sri Lanka

8. Emergency Medical Services

  • Phone: 110

9. Fire Services

  • Phone: 110

10. Ambulance Services

  • Phone: 1990 (Suwasariya Ambulance Service)

11. Ministry of Foreign Affairs, Sri Lanka

12. Hospitals in Colombo

  • National Hospital of Sri Lanka

  • Asiri Hospital

    • Phone: +94 112 598 998
    • Address: 181, Kirula Road, Colombo 05, Sri Lanka
    • Website: Asiri Hospital

13. Major Tourist Information Centers

  • Colombo Tourist Information Center

  • Kandy Tourist Information Center

    • Phone: +94 812 222 266
    • Email: info@sltda.gov.lk
    • Address: 1st Floor, Ceybank House, Peradeniya Road, Kandy, Sri Lanka